Internet and Email Access

Internet Usage

There is a free guest wireless internet accessible at most locations inside Moffett Field.  When you first access the internet on site, you will be automatically redirected to a login page.  To get a login, you will have to request one from someone you are visiting on site.  If you are staying in the Exchange Lodge, the front desk can assist you in gaining access.  The guest network does have some ports restricted on it and programs such as FTP and chat (AIM, MSN, Trillian, etc) may not work without changing of some settings.

Email

If you do not use a webmail program, but use a program on your local computer such as Outlook or Thunderbird, you will have to change your outgoing mail server to be able to send email.  The server settings should be as follows:

Server Name: smtp.arc.nasa.gov

Port: 25

Use Secure Connection: No

Before making any of these changes, make sure to note your current settings.  To change these settings, follow the directions for your program

Outlook Express & IncrediMail:

1. Once in Outlook Express, Click Tools at the top.

2. Select Accounts, second from the bottom.

3. Double-Click your mail account in the white box.

4. Go to the Servers tab and check the uncheckbox at the bottom that reads My server requires Authentication

5. Then change the outgoing mail server

6. Finally, click OK at the bottom and then Close on the Internet Accounts window.

Microsoft Outlook 2000 or Higher:

1. In Outlook, click Tools at the top.

2. Click on Email Accounts.

3. Make sure the dot is on View or Change Existing Accounts

4. Hit Next at the bottom.

5. Highlight torchlake.com in the white box by clicking on it once

6. Click Change on the right of this window.

7. Click More Settings on the right of this new window.

8. Go to the Outgoing Server tab at the top, and then uncheck the box My Server Requires Authentication

9. Then change the outgoing mail server

10. Finally, click OK at the bottom and then Finish on the Accounts window.

Mozilla 2.x & Thunderbird:

1. Launch the Mozilla mail client

2. Drop down the Tools menu, and choose  Account Settings

3. Click Outgoing Server (SMTP)

4. Click the Add button on the right hand side

5. Enter a description

6. Enter the server name from above

7. Uncheck the box for Use name and password

8. Click the circle for No under Use Secure Connection

9. Click OK

10. Click on the new server name

11. Click the button on the right Set Default

Netscape 7.x:

1. Launch the Netscape mail client

2. Drop down the Edit menu, and choose Mail and Newsgroup Account Settings

3. Click Outgoing Server (SMTP)

4. Change outgoing server name

5. Uncheck the box that says Use Name and Password

6. Click OK

7. Restart Netscape

Netscape 4.x:

1. Launch Netscape

2. Drop down the Edit menu, and choose Preferences

3. Expand Mail and Newsgroups by click the + sign

4. Click Mail Servers

5. On the right side change the Outgoing Mail Server: from mail.yourdomain.com to the above server name

6. Uncheck the box that says Use Name and Password

7. Click OK

8. Restart Netscape